Veterinary Practice Management, 2nd Edition

A Practical Guide
By Maggie Shilcock, BSc(Hons)Zoology, CMS, Post Grad Dip Librarianship, Veterinary Practice Project Manager, Norfolk, UK; Veterinary Management & Training Consultant; Editor, Veterinary Management for Today; President, Veterinary Practice Management Association; and Georgina Stutchfield, BSc, CVPM, Veterinary Practice Manager, Cumbria; Veterinary Computer Consultant; Council member of the Veterinary Practice Management Association   Description:
Veterinary Practice Management provides all the practical tips for managing and improving the financial performance of a veterinary practice.

Mandatory reading for all owners and veterinary practice managers, it will also prove indispensable for commercial veterinary companies and independent outlets alike as well as for all members of the veterinary practice team and representatives who visit veterinary practice managers.
Features:

• Helps the new manager whether from a veterinary background or elsewhere


• Includes issues around staff recruitment and training, recommending specific pet insurance to clients, new RCVS standards, RCVS Code of Professional Conduct and Medicines Regulations


• Contains new information on energy and environmental waste management both essential to modern practices


• Relates theory to practice through practical advice and top tips


• Provides essential reading for all those taking practice management examinations or continuing professional development courses