Today’s Medical Assistant, 5th Edition

• NEW! Content alignment to 2022 CAAHEP Medical Assisting educational competencies ensures that you master the medical assistant’s role in today’s patient care.
• NEW photos and illustrations showcase the modern medical office including new procedures, equipment, and supplies, along with workforce diversity.
• NEW content includes topics such as telemedicine, vaccinations, COVID-19 protocols, gloving and masking procedures, Cologuard, eating disorders, managing reimbursements, and professionalism.
• NEW! Updated practice exams on the Evolve website are included for CMA, RMA, and other certifications.
• More than 120 illustrated, step-by-step procedures include the underlying principles of each technique, along with guidelines for documentation.
• Case studies help you learn how to respond to situations you will encounter in the medical office, asking What Would You Do?/What Would You Not Do?
• Learning aids in each chapter include learning objectives and related procedures, a chapter outline, and key terms.
• Memories from Practicum and Putting It All into Practice features provide memorable biographical profiles of medical assistants, helping you connect with future practice.
• Patient Coaching boxes help you provide effective patient education.
• Focus on vocabulary includes pronunciations, word parts, and definitions, plus a glossary for easy reference.
• Procedure videos and learning activities on Evolve provide engaging, interactive practice with clinical and administrative skills.

CONTENTS

SECTION 1: Introduction to Medical Assisting
1. The Health Care System
2. The Professional Medical Assistant
3. Ethics and Law for the Medical Office
4. Interacting with Patients
SECTION 2: Anatomy and Physiology
5. Introduction to Anatomy and Physiology
6. Integumentary System
7. Skeletal System
8. Muscular System
9. Nervous System
10. The Senses
11. Endocrine System
12. Circulatory System
13. Respiratory System
14. Digestive System
15. Urinary System
16. Reproductive System
SECTION 3: Clinical Component
17. Medical Asepsis and the OSHA Standard
18. Sterilization and Disinfection
19. Vital Signs
20. The Physical Examination
21. Eye and Ear Assessment and Procedures
22. Physical Agents to Promote Tissue Healing
23. The Gynecologic Examination and Prenatal Care
24. The Pediatric Examination
25. Minor Office Surgery
26. Administration of Medication and Intravenous Therapy
27. Cardiopulmonary Procedures
28. Specialty Examinations and Procedures
29. Introduction to the Clinical Laboratory
30. Urinalysis
31. Phlebotomy
32. Hematology
33. Blood Chemistry and Immunology
34. Medical Microbiology
35. Nutrition
36. Emergency Preparedness and Protective Practices
37. Emergency Medical Procedures and First Aid
SECTION 4: Administrative Component
38. The Medical Record
39. Patient Reception
40. Medical Office Computerization
41. Telephone Techniques
42. Scheduling Appointments
43. Medical Records Management
44. Written Communications and Mail
45. Managing Practice Finances
46. Medical Coding
47. Medical Insurance
48. Billing and Collections
49. The Medical Assistant as Office Manager
50. Obtaining Employment
Glossary